Web based systems.

The up side: Easily accessible from anywhere with internet. Updateable by the supplier.

The down side: The data you enter is not in your control. Data Protection determines that YOU are responsible for the data you hold but you have no control over where or how it is kept.  If your internet goes down, even for an hour, you have no access to your clients information!

Provided on Hardware

The up side: Neat solution, should work well as set up by the supplier.

The down side: More expensive especially if you already have hardware.  Not transportable or expandable without recourse to the supplier which inevitably means more cost.

Server/Local Installed Software

The normal solution. Allows you control of the hardware, roll out, back up and security. A good software vendor will support you either directly or via VPN.

Resisystem’s prides itself on early response and customer support.  We release fixes and upgrades to our clients immediately. Upgrading their systems automatically where we have remote access, ensuring you always have the latest version and any problems dealt with immediately. Version 10 of Residata, (planned release May/June 2011) will provide the best of both worlds allowing local deployment and data storage whilst providing a web based front end for internet log in and access via mobile and smart phone .

The Health and Social Care Act 2008 introduced a new, single registration system that applies to both healthcare and adult social care (see Deborah Berger’s article in last month’s issue1). From 1 October 2010, adult social care and independent healthcare providers that carry on regulated activities must be registered with the Care Quality Commission (CQC). To be registered, providers must show that they are meeting new essential standards of quality and safety in all of the regulated activities that they provide.

Existing independent healthcare and adult social care providers that are not currently required to be registered under the Care Standards Act 2000 but who provide regulated activities must now complete the registration process for the first time.

Why a new registration system?

The new system ensures that essential standards of quality and safety apply across the whole care sector, creating a level playing field for providers. It means that people can expect services to meet the same essential standards that protect their safety, and respect their dignity and rights.

After initial registration, providers will be continuously monitored to ensure they are meeting essential standards, as part of a new, more dynamic system of regulation that places the views and experiences of people who use services at its centre.

What this means for supported housing

Some supported housing schemes are already registered under the Care Standards Act 2000 and will have received information from CQC about registering under the new system. Some other schemes that were not previously required to register may need to do so in future. This is due to changes between the Care Standards Act 2000 and the new Health and Social Care Act 2008 that extend the definition of ‘personal care’.

If staff in your service are prompting and supervising a person who is unable to make a decision for themselves (or provide care for themselves because of old age, illness or disability) in the place where they are living, the service will now need to register for the regulated activity of personal care.

Personal care

Within the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010, the definition of personal care now includes prompting, together with supervision of a person, in relation to a number of activities that are listed below.

The activities in personal care cover:

A: Physical assistance given to a person in connection with:

• Eating or drinking (including the administration of parenteral nutrition)
• Toileting (including in relation to menstruation)
• Washing or bathing
• Dressing
• Oral care
• The care of skin, hair and nails (with the exception of nail care provided by a chiropodist or podiatrist) and;

B: The prompting and supervision of a person to do any of the types of personal care listed above, where that person is unable to make a decision for themselves in relation to performing such an activity without such prompting and supervision.

Willow Park Resource centre is a purpose built, specially designed Centre for people with Learning Difficulties, Physical Disabilities and Sensory Impairments based in Weeley, near Clacton, Essex. 

Resisystems,  working with the staff at Willow Park  Resource Centre, developed an Individual Development Module to allow ResiData not only to hold client information and manage daily reports but plan and manage daily activities and courses for clients. Comprehensive Schemes and Workshops can be prepared in the module and allocated to clients providing daily feedback  and valuable reports on development.

Loretto Plan to complete the Roll out of ResiData across all 40+ projects by the end of May.  Loretto Care, part of Loretto Housing Association, based in Glasgow, provide a range of care and support services to people in need.

Loretto was established in 2002 to provide services to people who require support to maintain their tenancy, people who need to live in residential care and people who require nursing care.

Working with a range of different client groups that include adults with a mental health problem, adults with a learning disability, adults who have been homeless and people with substance abuse problems chose ResiData to manage care, support and staff worked hours across their services.

Resisystems have worked closely with Loretto building in bespoke PDP’s (Personal development Plans) and support Guidelines to enable uniform systems and high quality monitored support delivery.

Direct upgrade from version 7 or 8.  Version 9 brings users compatibility with the latest windows versions with many new features.  A simpler clearer user interface whilst providing all the familiar features current users enjoy.

Westfield Park Nursing Home is a residential and nursing care home with a Dementia suite based in Hook, near Goole, East Yorkshire.

As part of the Yorkare Homes group, the management are determined to provide the highest quality facilities and care in their region and have chosen ResiData as a major part of their Care philosophy.

ResiData has been in use by The Graham Care Group for the past 12 years and it has allowed the group to successfully implement paperless care assessment, planning and daily reporting for its residents and a networked recording system for staff supervisions. The system’s powerful back office applications which include client assessment, care plan management, medication and care scheduling, home admin, staff/HR control including training and rostering, billing and home diary.

Always keen to use computer technology to help where relevant, Graham Care has recently set up an innovative facility to enable friends and relatives, wherever they are in the world, to see how their relative is faring over the internet. Resilink and Resisystems, working together, have enabled authorized access from anywhere in the world via a simple secure internet login, mobile phone or PDA to relevant information about a resident/patient and allows comments and messages to be left.